17 Dec 2019
DO NOT BOOK THIS… “Red Sea Experiences” are terrible tour operators. I do not know if this is even a genuine tour operation. If yes, they will definitely spoil your holiday!
The only efficient part of their tour is when you make the payment while booking the tour. That went through fast, quick and without a problem.
I booked a full-day tour to Dahab from Sharm El-Sheik. After I booked the tour, no one contacted me at all to tell me where, when and how they were going to pick me up. I called and no one responded. Finally closer to 6PM the previous day, I got a response saying that they will let me know in an hour. Then later in the night I was told that there would be a pick up at 7:20AM the next day at the hotel reception.
So I got to the hotel reception at exactly 7:20AM and true to the previous day’s experience, they never showed up. They were completely unreachable through message or even phone – the phone number listed does not work for you to reach them, it’s a facade. I was waiting for almost 1.5 hours before I realized that they were never going to show up and decided to go back. I cannot believe how this is listed under viator/tripadvisor – are there no due diligence done before enlisting the tours companies?!!! I do not even know if I am going to get my refund!!!! This has been the single worst holiday experience