21 Mar 2023
After some effort at contacting multiple agencies from our home-country, we settled on Luxor Egypt Tours, based on their responsiveness to our Whatsapp messages, TA-ratings and competitve quote.
Mr. Moussa of Luxor Egypt Tours and I discussed the itinerary on Whatsapp despite being in a different time zone (CET vs IST), and we finally entrusted our 7-day vacation to him for English-speaking Guide's split across Giza, Luxor and Cairo, along with airport-transfers along the way, by doing a part-payment before embarking and the balance, as discussed, was in Luxor itself.
I am happy to say his team in Egypt did justice to their mission to deliver a good vacation to me and my family, which included young children and older parents.
Our guides - Sam (for Giza-Saqqara-Dahsur full-day tour), Mena (for Luxor East Bank), Mohammed (for Luxor West Bank), Bassant (for Cairo half day tour - of Islamic Cairo) and Amr (for Cairo full day tour - of Coptic and Islamic Cairo) were nice, and professionaly capable. The stand-outs were Mohamed and and Amr, who were not only informative during the tours, but also helpful at a personal level.
The drivers along with us each day were competent, except for our last day where the driver tasked with our departure airport-transfer missed a stop at a shopping-mart on the way to the airport, citing no prior directions from the agency and a conflicting commitment elsewhere. Though this last experience was the unfortunate result of miscommunication, it was on the way out and did not affect our core sight-seeing programme.
The tours were managed well, and we were comfortable in the all the mini-van's provided. Mr Moussa was responsive through text throughout our trip, including making a late-night alteration that we requested mid-way through our trip. The complimentary lunch at Abu Tarek was a nice touch! Hope this review is helpful to others in their search for a solid agency.