23 Sep 2022
We had hiked Mt. Etna the year before and looked forward to visiting Stromboli. We planned to revisit Sicily from the US and in particular see Stromboli at night. Hours before our tour it was cancelled. We were told there was a landslide. There was - a month before. When we continued to inquire we discovered that the real reason was that they did not have sufficient people for the tour. This would have been understandable had we known far enough in advance to allow us to book with someone else and to cancel our driver since we were staying in Taormina. We were charged for the driver and requested that Discover Messina reimburse us for this cost but they would not. There are no words for their unprofessionalism and our disappointment. Needless to say we cannot recommend this company.