Amazing tour of Chichen Itza and Swimming in cenote

They try to pack too much into the day. Stops prior to Chichen Itza were more tourist traps then anything else. Spent more money on the early tour with a max of 15 people that was really 15 people on a van before you all piled on the bus to go on the actual tour. Felt misled and rushed. Mayan Village buffet lunch could have been 1 hour instead of 2, Chichen Itza was only 2 hours and Cenote was 1 hour (it takes at least 30 minutes to get a locker, life vest (which is mandatory) then you are left with 30 minutes to enjoy the water and get re-dressed before the bus leaves you. Was asked by a staff member on the bus for an addl $120 for taxes. It states in the fine print-taxes are an addl $20 per person totalling for us $60, we were lucky enough to prove this to the tour guide with our smart phone in the middle of the jungle-or argue and become snake food. Final stop was Valladolid for 20 minutes. Back home at 10pm. Paying extra for early bird special, being asked to pay more on the bus, and feeling pushed to spend/tip at additional locations makes me wish I had talked to a real tour guide first. There are a lot of awesome things to see where I don't feel taken advantage of. Viator should not allow listings for misleading tours i.e. early bird special, 15 person tour, be back early, be first to chichen itza etc... none of that was true but that is the price that was paid. should have at least booked cheapest tour. it's the same.

We did the Chichen Itza classic tour and highly enjoyed it. The first stop is the colonial city of Valladolid where you have about 30 minutes to use the restroom, explore the city square and buy souvenirs. We then drove to Ik Kil Cenote where we had an hour for lunch and an hour to swim in the cenote/explore. I would recommend renting a life jacket as the cenote is 200 feet deep! You can rent lockers to store your valuables while you are swimming. There are also nice restrooms to change in when you are finished. A meal at the restaurant is included in the tour but we did need to pay for drinks. I would recommend having some pesos on hand for this as that is how the prices were listed. Finally, we arrived at Chichen Itza (just down the road from the cenote). The tour provides you with an ice cold bottle of water and a lanyard to attach it to for your tour. Our tour guide Santos was amazing and provided us with a unique perspective as he is Mayan himself. Be aware that Chichen Itza is overrun with vendors. The moment we stepped off the tour bus a man was placing a hat on my husband's head and asking for $5. We stayed in Cancun so it did take 3 hours each way on a bus to do this tour, but it was 100% worth it. We are looking forward to taking another Xcaret tour the next time we are in Mexico!

Tomé el tour de Xichen by Xcaret porqué me lo habían recomendado unos amigos,buenos buses y paisajes brutales , lo único que no me gustó fue la atención recibida de parte del guía turístico quien se notaba tenía cierta preferencia hacia los turistas anglo parlantes , haciendo bromas de mal gusto y comentarios con doble sentido hacia los Sur americanos, dió una charla de aproximadamente 1hra en dónde no hizo más que hablar de como ama a su esposa y el significado de su nombre en Náhuatl , todo esto con la sola intención de vender un calendario maya, recomendaría a los turistas Sur americanos interesados en tomar este tour llevar audífonos o tapones para los oídos :)