Departure Point
Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico
We go for you to your hotel in Cancun and Costa Mujeres, if we do not have availability at your hotel, the meeting point is outside the Hotel Smart Cancun by Oasis, You will receive the pick-up time one day before the tour.
Departure Point
Calle 12 Norte, esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
We go for you to your hotel in Playa del Carmen and Riviera Maya, if we do not have availability at your hotel, the meeting point is outside Coco Bongo Playa del Carmen, you will receive the pick-up time one day before the tour.
- The pick-up time will be received one day before the tour between 1 and 2 pm, each hotel has a different pick-up time, please check your email including the SPAM folder. You can contact us by WhatsApp if you do not receive your confirmation 1 day before the tour before 2 pm.
- If we do not have availability for pick-up at your accommodation, you will be assigned the closest meeting point to your hotel.
- Meeting points for travelers who are in airbnb, hotels outside our pick-up zone or any place we cannot reach:
- Meeting point in Cancun: outside the Smart Cancun by Oasis Hotel on Avenida Tulum
- Meeting point in Playa del Carmen: Outside Coco Bongo in Playa del Carmen
- Meeting point in Tulum, Akumal, Puerto Aventuras: There is no pick up at any hotel or airbnb, the meeting point is at Coco Bongo Playa Del Carmen, you must contact us to give you the details.
- The pick up time is set according to your location and the availability of the tour.
- Travelers who do not provide a hotel name as a pick-up location at least 24 hours in advance will automatically be assigned the meeting point at the Smart Cancun by Oasis Hotel.
- For the Playa del Carmen area, reservations are subject to availability.
- Depending on availability and the area of your hotel, the schedule may change.
- We do not offer pick up service at any airbnb or private addresses
Return Details
Av Tulum 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico
We go for you to your hotel in Cancun and Costa Mujeres, if we do not have availability at your hotel, the meeting point is outside the Hotel Smart Cancun by Oasis, You will receive the pick-up time one day before the tour.
Return Details
Calle 12 Norte, esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
We go for you to your hotel in Playa del Carmen and Riviera Maya, if we do not have availability at your hotel, the meeting point is outside Coco Bongo Playa del Carmen, you will receive the pick-up time one day before the tour.