04 Apr 2023
Booked my tour via Get Your Guide. Nothing against the staff as they were pleasant. This review is for the company who organizes this. Snorkeling is advertised yet we did not snorkel and were given no explanation. Most importantly, one of the staff members caused me to fall and sprain my foot. Thus ruining the rest of my vacation and causing me to incur over $1,500 in unexpected medical bills. I have tried to contact them through multiple channels and they have done nothing but ignore me. Get Your Guide is investigating them and were kind enough to refund me what I paid for the tour but it was nowhere near what is required to make me whole. And I will seek legal action against Amigo Tours.