Mujeres Island Tour by Catamaran from Cancun City

I visited Cancun and this company y far was the worst. I went with a group, we had two excursions booked with this site. You spend all this money upfront (online) with no indication that there are different packages or additional fees! When you get to your excursion they hold you up for about 35/45mins trying to convince you to upgrade your package, well what you wanna do is upgrade because when you get there they tell you how bad of a package you purchased. We paid prior to, $200 only to find out there is a $40 docking fee plus if you don’t wanna be on a catamaran with 100 other people you can pay additional $100 for semi private. Well of course we paid it because it’s hot as all get out in Cancun who wants to be on a catamaran with 100 people. They also canceled part of our group reservation and put them on a different day (unbeknownst to us) and wouldn’t accommodate us, which they put them on the same date and time that we all had the catamaran tour booked! I don’t know how they expected them to be in two places at one time! They kept saying they would send another transportation vehicle for our remaining group of 4 but never did. So part of our group missed atv. Same deal with the atv, you get there and of course they want more money. Just give all logistics online so there’s no surprises and your not forced to pay more once your there because of the circumstances. The two couples that were in my group never got accommodated nor did they get a refund!

They nickel and dime you for everything! They tell you how bad the regular package is and you need platinum once you get there and it’s nothing different! They don’t dock where they drop you off at then you searching for the boat you arrived on through thousands of people. Then the guides who took you off the boat stand at the beginning of the line calling you like dogs and people don’t want to let you through because they think you cutting line so you almost arguing with other ppl and about to get left because you stuck in line! The beach they take you to is horrible, everything was just a waste of time and money! It sucked for real!

Taking photos on the boat was the best. The photographer did a great job at making us look good. The turquoise water was beautiful. We really enjoyed the snorkeling we did 15 minutes into our adventure. Unfortunately, Isla mujeres not waist we expected and we were there way too long. It got boring really fast. The water was dirty and too warm. When we thought we were finally going back they took us to another side of the island filled with boats in the water and what looked like abandoned boats. This area was extremely crowded with only shops and restaurants.