11 May 2021
This was an amazing trip!!! Our booking agent Julio was extremely responsive and helpful the entire time. We had to cancel one of our already booked activity reservations with him (for a different activity) with him due to a last minute COVID test, and he was able to rebook us onto this activity which he recommended instead. He was flexible from the get go and made us feel heard. Im so glad he recommended it!!! Our group of 4 had such a blast and the price was very reasonable.
Yayo, our activity guide from Jungle Tours was very attentive, safe, and made sure everyone had a great time and understood how to keep things fun while still safe. He snorkeled with us to the Underwater Museum and showed us all the different underwater statues. Throughout the entire time he made sure everyone was safe and good. He had 5 years of experience in the tour and it definitely showed!
At the end, we ended up buying the digital photography package for $45. They take photos of you before and during the activity, and even fly a drone all around your boat during the activity which makes for a great video. For us, the photos were well worth it and high quality.
The tour was fun, safe, clean, and very well organized. It is worth every penny, and I recommend this tour company as well for their reliability, professionalism, and commitment to customer service.
My only advice is to bring cash in pesos for the best price as their exchange rate for credit cards was 21.5 (in May 2021).
Thank you for your help and making this the highlight of our trip!!!