Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Discover the mysterious beauty of Tulum and the stunning, natural Xel-Ha aquarium. This relaxing, all-inclusive excursion from Cancun or Playa del Carmen will give you the opportunity to explore the spectacular Mexican landscape and natural aquatic life. This family-friendly excursion is sure to leave the entire family in awe!
Currently, our archaeological sites remain temporarily closed for an unspecified time, meanwhile adaptations are taking place for the new health and safety measures procured by our authorities. We all are looking forward to this reopening. In the event of acquiring the activity in conjunction with an archaeological site and this should continue to be closed by the time of your visit. We will be able to carry out the rest of the activity and the cost of the visit to the archaeological zone will be reimbursed.
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Guided tour at Tulum
Hotel pickup and drop off
Food and beverages in Xel-Ha
Lockers, towels and snorkel equipment at Xel-Ha
Gratuities
Water activities
Return drop off service to Courtyard by Marriott and Secrets Excellence Playa Mujeres hotels
Departure Point
Cancun, Cancun, Quintana Roo, Mexico
Meeting point in Cancun will be at "Pasteleteria".
Hotel Zone, Cancún, Quintana Roo, Mexico Pick up on air-conditioned buses from most of the hotels will start. ( If your hotel is not listed you will be provided with the closest meeting point). 90 minutes
Tulum Archaeological Site, Tulum, Quintana Roo, Mexico The first stop will be at one of the most important Mayan archeological zones which are the only in front of the Caribbean Sea, you will get access and guided tour where you will learn about the main structures, history, and life of the Mayan culture. 45 minutes
77734 Xelhá, Q.R., Mexico You also will have access to Xel-Ha Park to enjoy nature and jungle of the Mayan riviera such as unlimited snorkel in the inlet and river, hike through jungle paths, unlimited food, and domestic open bar, rest area with hammocks, dressing room, bicycles, the experiences include also snorkeling equipment, life jackets. 300 minutes
Hotel Zone, Cancún, Quintana Roo, Mexico Once the tour finished we will drop you off at your hotels. 90 minutes
Wheelchair accessible
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
Please note: the distance between Cancun and Tulum is approximately 1.5 hours. The distance between Tulum and Xel-Ha is only 10 minutes. You will spend approximately 5 hours at Xel-Ha and around 1.5 hours in Tulum.
Comfortable lightweight clothing
Good walking shoes or sneakers
Hat
Sunglasses
Biodegradable sun block
Swimming suit
Extra change of clothing
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
399yurim
29 Dec 2022
Melina was really helpful and respond really fast!!! Thank you !!!
The tour was good and we loved it !!!!
Gabylasouris
23 Sep 2021
The tulum tour doesn’t give you a sandwich IN THE BUS. BRING SOME SNACKS.
It’s very hot with our mask.
They give you a bottle of water before the tulum tour. It was nice but OMG very humid with our mask
Pam_G
07 Jun 2021
Having been to both Tulum and she'll Hall 30 years ago it was somewhat disappointing this time. Shell Hall has become such an amusement park that the waters were no longer clear and the giant parrot fish that it is famous for were nowhere to be found. As an avid snorkel and scuba diver I found it to be a disappointing experience. Perhaps it would be okay if you had never been in the water. Our guide at Tulum only spent about 15 minutes with us and then told us the rest of it was way too much time at one location.
This tour in
Cancun
is organized by
Cancun Vacation Experts
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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