27 Nov 2022
I booked this tour, then called when I saw the trail was closed - they told me to cancel as it was indeed closed, so I did, then they disputed the cancellation when I cancelled the charge on my card - they had to go out of their way to dispute the charge - really unimpressive - more so since they knew the trail was closed yet kept the booking options open, and then literally told me to cancel, and then disputed me not paying for it. So I had to pay for the trip even though we could not go. Book through your hotel, it's cheaper, and you'll actually be able to go. - avoid this company.