04 Jul 2025
Terrible customer service! At 8:00 pm the night before the boat ride - the operator of the trip changed the location and time for pick up the next day. My transportation to the location had to be rescheduled - I was called 5 minutes after due arrival time - I said I was parking my car - the boat captain said too bad I’m leaving! I was in the parking lot at the new location pick up spot and they said they would not wait! The cost of the trip was near $400! That is a lot to not get any refund for a trip I didn’t get to go on!