06 Apr 2024
Extremely disappointed with our experience booking a private walking tour of Antigua. Despite arriving promptly at the agreed meeting time, the guide was nowhere to be found. After multiple attempts to contact the agency, we were informed that the tour was cancelled due to unforeseen issues with the guide. Not only was this last-minute cancellation unacceptable, but the lack of communication and warning beforehand wasted valuable time during our visit. Cancelling 25 minutes after the scheduled departure time is simply unacceptable. While we understand that unforeseen circumstances can arise, better communication and accountability from the agency would have been appreciated. Would not recommend booking with them.