Mount Toubkal: 2-Day Climb from Marrakech

The tour was highly disorganised, and there was a complete lack of communication. The group consisted of two guides and twelve participants, yet the guides did not even introduce themselves. Their English proficiency was very limited, and they came across as rather unfriendly. Despite the sleeping bag being included in the price, we were required to pay for it again on-site. Even after inquiring beforehand about necessary preparations, the provided information weren’t given. On location the guides failed to discuss the itinerary or even outline the plans for the days ahead. Some participants openly admitted they had never used crampons before yet no instructions or helpful tips were provided to assist them. This was incredibly disappointing. The food, both on the trail and at the hut, was basic and lacked any appeal. Special dietary requests, such as vegan options, were disregarded despite being communicated in advance. While the hike itself was enjoyable and offered beautiful scenery, the overall experience was overshadowed by poor organisation and lack of care. What a shame!

La qualité des services proposés au depart de l'hôtel. La gentillesse et la compétence de nôtre guide.

With the right guide, this is totally enjoyable. Hussein and Saeed were energetic, encouraging and very safety conscious. We lacked nothing. Plenty of food to compliment our own snacks, walking forecasts to help us mentally prepare with excellent local knowledge to help us learn about the Berber people and their culture. A memorable experience for sure.