04 Jan 2025
The drivers themselves are absolutely lovely. The carriages are adorable, and the horses are so sweet. The company itself is absolutely disgraceful. I booked in advance a one hour long carriage ride for my anniversary, and when I got there, I was told I would only get 20 minutes. When I called the company to figure out what was wrong I got yelled at on the phone and was told I would be refunded and that I would then need to just find someone who would take me for an hour and pay them directly. I have yet to receive my refund a week and a half later.