28 Feb 2020
Our booking was handled by Mr Nung. He was very responsive with the booking. He also specifically mentioned in the booking that we will get a SUV car to Pai. Pai is a three hour drive with 762 curves so we have expected a very comfortable car with reclining chairs. He also showed us some photos of the car interior so we were very confident about the arrangement. On the day, we got a ute. We were totally shocked as the chairs look different from photos and they don’t recline. None of the photos in the email attachment shows our car!! Even the hotel staff said this car is not going to be comfortable for a Pai trip.
We talked to Mr Nung but he kept saying the car is okay. At the end we had to have one sitting in front , the other lying at the back to make ourselves comfortable.
We are happy with the guide’s service, his name is Mr Moon. But we found the description of the car type deceptive and might not be most suitable for long hours road trip.