04 Apr 2023
Overall it was a great trip and Pai is absolutely stunning! However, the reason why I can only give 3 stars is that the travel agency sold this tour wrong and there was a massive miscommunication between the agency and the driver. Basically me and my friend thought this was an actual tour where there was a tour guide and where the route was fairly organised and where there were things, such as lunch, included. Unfortunately, the driver didn't know that there was lunch or water included as the travel agency stated. Then the route itself was a bit unclear as well to the driver. Once in Pai we had to navigate him to the attractions as he didn't know the way. He basically thought that he only needs to drop us off at Pai and that's it. After we showed him our ticket and what's included he rang the travel agency and they luckily confirmed to him that lunch was included and he paid for us.
Nonetheless the driver was very lovely and friendly and we had great conversations with him. By the end of the day it was not his fault that the agency didn't communicate the features of the tour to him and he was also very reliable, waited for us at the stops, and gave us enough time.
To improve this tour, I would recommend to the travel agency that they communicate with the drivers well, provide clear driving instructions/maps, and that they update their tour description if there is only a booked driver and not a tour guide included.