Rent an Electric Mountain Bike in Santiago to ride in a Bike Park

First off, this was an incredible experience! Just a detail to note, I was under the impression that it was an instructor-led mountain bike tour given some other reviews. It is not. You get picked up at your hotel and driven to the mountain bike park. They set you up for success with quality e-bikes, and everything you need to mountain bike on your own. You get 3 hours to enjoy the mountain bike park, and then they pick you up the entrance. Overall, great experience, lots of challenging trails with breathtaking views.

This mountain biking adventure was a bit much for my wife and a few others. In fact, my wife fell coming down the “easy” trail and broke her wrist. That said, the tour operators were extremely helpful and very professional (particularly Nicolas) to help us to the hospital. To be clear, this is a great day for those who are experienced riding mountain bikes! My only advice for Viator and the operator is to adjust their marketing and description of this adventure by suggesting that riders have some level of mountain bike experience…this is not a simple bike ride; it requires strength, stamina and down hill dirt bike riding skills (even on the “easy green trails” with e-bikes).

Spend that +2,5h hours riding on the bikepark El Durazno Bike Park - never could have either found, got there, had a bike without Matias (owner of this service). Superb place. It’s quite difficult to find emtb rental in Santiago, especially if looking only in English. Booking was easy, we got this sorted out really easy even if some changes to original plan. Can highly recommend! Great customer service with personal support. Would I return - definitely when next time around with some free time.