Private Tour Isla Negra, Pomaire and Coastal Resorts Tour from Santiago

Amazing experience. Our guide Alex was very kind and thoughtful. We enjoyed a lot visiting the Pablo Neruda's house, Pomaire, Isla Negra, our lunch in the beach, every part of our trip was incredible. Many thanks to Alex and we for sure recommend a lot this experience.

First, Patrick was on time. and was a good driver. He has good English skills and kept us amused during the trip with commentary on items and sights. We had booked a private tour four. The van was clean and comfortable. Our first visit was to Pablo Neruda house on Isla Negra. It was about an hours drive from Santiago. A truly interesting potpourri of nautical themed collections from figureheads to ships-in-a-bottle. Well worth a visit. Then a leisurely drive along the rocky coast, stopping for photos along the way and visiting the worlds largest swimming pool a little over a kilometer in length. Then inland to Pomaire where we had a wonderful lunch and did some shopping amongst the pottery stores. Then about a half hour return to Santiago. A really nice and leisurely tour ... stopping where we wanted and in no hurry to get anywhere

We were picked up by Jannyna our guide and her husband Mauricio who was our driver. Due to traffic our pick up time kept changing but we had a very full day. It is a long drive to Pablo Neurda’s house a good distance away from the city. You get an audio guide for the self guided one hour tour (no photos inside the house.) Unsupervised children seemed to be running back and forth. The house was very interesting. We then watched a 12 minute video about Paublo Neruda’s life. We should have watched the video before touring the house to give us some background to his life. After touring the house we went to a beach area where Neruda wanted to made a place for artists to work but he died before its completion. We next visited the longest man-made lagoon at San Alfonso del Mar for a photo stop. We went to the city of Promire thinking by the tour description we would see potters at work. The town is one block long with people just selling pottery a big disappointment. We told our guides we could walk by ourselves through the town and they said they would get something to drink as we had skipped lunch. Our walk was short and we were surprised to see our guide/driver had sat down for a full restaurant meal. We sat with them and waited but then decided to share a very large empanada. We were concerned now about the time as it was getting late and our itinerary said a vineyard stop. We mentioned this to Mauricio and Jannyna. They said there was no winery stop included on this tour. The guides contacted their supervisor who said we should email him and forward the intnerary we had from the tour company. The posted description for the tour has changed and does not include a vineyard stop. We have not had a response from the agency. Yes we had full day and our guides really did their best. They were friendly and wanted us to have a great day. Which we did. The problem was the tour description was not accurate since we did not get what we paid for such as seeing artisans and a winery stop.