17 Jul 2025
Our experience was great with Travis! He was an excellent guide and driver, sharing local history, recommending great options and keeping us on time to make it to all the sites we wanted to see. The area is gorgeous. I do highly recommend this experience.
The reservation process left a bad taste in my mouth though. We reserved with no trouble. Then I got about five emails from TripAdvisor telling me I had to complete my reservation. I clicked the link in one of the emails and it brought me to the form again. So I completed it and received confirmation it had booked. Then Paul from Willamette Tours contacted me asking if I meant to book twice. After confirming that was not my intent, he cleared me to get a cancelation from Viator. I reached out to TripAdvisor and they told me to connect with Viator. I have been trying to figure out how to contact Viator for six days now without success. So I guess I’m just out an extra $500+, which doesn’t feel good.