28 Apr 2025
This was supposed to be a half day trip but took up the full day. The website said the tour starts at 9am, but I received a message the day before saying the pickup time would be 10:30am and that I would be dropped back at my hotel between 5-5:30pm. After pickup, the next 2 hours were spent picking up other guests from all over town, including having to wait 30 min at one hotel for the guest to be ready. Most of the time at the gardens was spent looking at insects/wildlife (in cages). The guide disappeared for 1.5 hours during lunch where we just sat around waiting. Then we only had about 30 min to rush through the waterfalls. Didn't get back to my hotel until almost 7pm. I enjoyed seeing the wildlife and the waterfalls but wish they were more upfront about how much time would be spent picking up other passengers and were better about budgeting time at the gardens.