05 Mar 2024
First thing you need to know is you do not get 2 days. You arrive at ~2 p.m. on day 1 and are on the taxi home at 8:45 a.m. on the 2nd day. Assume 1 1/2 to 2 hour tour before breakfast as you're only activity on day 2.
Besides not receiving the tours we paid for, the company also did not pick us up as promised. An uber showed up 1 1/2 hours late after our hotel continued to call because they ignored my attempts. The uber took us to a random taxi, who took us to his dad to take us to the lunch location. We had 20 min to use find our bus and guide, use the bathroom, and try to get some food before leaving. We got put on a french tour because the english one was full. So we couldn't understand any of the information being given to us. When we finally got to the boat, it was also full. Thankfully our guides stood so we could have seats. The company did not book us at the hotel, so our guide had to talk to them to get us a room and access to the food.
The only saving grace to this tour was our guide. He was fantastic and did his best to make our trip fun despite the circumstances.
All together the this tour company and Viator are knowenly falsely advertising the experience.