03 Oct 2023
The description of this tour states "Max of 20 per group". It also mentions a duration of 13-14hrs. Neither were accurate.
A small gripe to begin with - we were given a pick up point at a hotel that was a 30 min uphill walk away. Having met us, the minibus came back down the hill and picked up another group about 5 minutes away from our accommodation. Not sure why it wasn't co-ordinated better.
We were then surprised to be driven to a layby and transferred onto a double decker coach (I would estimate carrying 100+ people). It was already full so only limited seats were available. The seat in front of us was broken and although the occupant apologised, my husband spent the entire trip with very little legroom.
The 'professional and multilingual speaking guide' sounded like someone reading from Wikipedia and at times it was difficult to understand the commentary.
We returned to Agia Pelagia at 6.45pm - not quite the 13-14hrs advertised but to be honest, it was a relief to be off the coach.
I have booked many enjoyable tours, in many cities, but I was very disappointed with this one. If we'd had any idea that it wasn't a small tour (as advertised) we would have looked elsewhere. The description is totally misleading and it felt like we'd been subcontracted out onto a much bigger tour.
I have emailed Any Destination with my feedback and after 6 days have had no reply. Not sure that customer satisfaction is that high on their priorities.