07 Jun 2025
Although the actual places the tour stops were nice enough (mainly markets towns/shops) we spent about 8 hours on the coach. We had a broken seat in front of us meaning it kept falling back into my husbands lap. The tour guide was advised of this at the 2nd stop, but he did nothing about it & let the passenger sitting there continue to do so. I was on crutches at the time of the trip & there was another passenger with a knee brace so we obviously were slower than the rest but the guide went rushing off with the others & at one point we had no idea where they’d gone until another passenger came round the corner & said she’d come back for us as we wouldn’t know where they were. Just to top the day off the guide left the coach on the way back at the 1st or 2nd stop & said the driver would tell us all when it was our stop; well luckily for us my husband noticed when he thought it was ours & went to check & the driver & the driver of the next minibus said it wasn’t ours & he had to argue with them for us to get on the minibus to our resort!! The whole day out was about 13 hours, mostly on the coach, and not an enjoyable experience. I did send an email to Tripadvisor about this complaining but had no response so have to do this