19 Apr 2023
I booked this trip (from Chase Ultimate Rewards travel portal) so I wouldn't have to figure it all out. The description was written clearly - guided your of Knossos, guided tour of Heraklion city center and do-it-yourself visit to the Museum of Archeology. I agree with another reviewer that one's hour is not enough for a serious museum visit, but it was worthwhile going for sure even for a brief visit. We were staying in Agios Nikolaos and between Chase Travel and this company (emails and calls) we knew to go to the main church on Malia ( beautiful) next to a bakery with gluten-free bread and muffins and cookies (bonus for me!). We were meet exactly on time by a driver who took us to the main coach. All seamless. Christina our guide was very experienced and very interesting on the sites (clearly personally invested in the history and archeology of Knossos) and very patient but clear on the "people wrangling" parts of the trip. We decided to take a public bus back to Agios Nikalaos instead of a taxi $$$, and Christina showed us with finger pointing exactly how to get there when we were done with the museum - we boarded with 1 minute to spare! Wonderful trip, Knossos is a magical place. And yes I'd use this tour company again, the effort they put into customer service and satisfaction (my career) is exemplary.