23 Apr 2023
We booked the scooter tour at 13:00, and walked from downtown in an hour to the location. We arrived more than 45minutes to early on the location, which was still closed. No one arrived, and we send an message via the viator site. We also called the operator direct, got a message that the voicemailbox was full. We waited until 13:25 and left very disappointed (we only had 1 free day available in our short business trip to the US). We asked for a refund, this will take too long according to the response mail...