24 Jul 2025
We were very pleased with choosing Laus Travel for a day trip to Bosnia and Herzegovina. In a market with so many agencies to choose from, I can now say that Laus does indeed deserve the overwhelming number of accolades they receive. The positive experience began well before we arrived in Croatia during the planning process. Praise to Ivo for his responsiveness and patience with my many questions. We booked a private tour for four of us to visit the Kravica Waterfalls and Mostar. Our driver Novak met us near our Airbnb in a nice size comfortable van. Ivo also was there to introduce himself and make sure everything was okay. Novak is a very competent and friendly driver; during the ride to Bosnia and Herzegovina he explained much of what we were seeing and the history of this area. Being a private tour, Novak was extremely flexible in the amount of time we were able to spend at each stop. I was able to communicate with him and Ivo easily via WhatsApp or email. After the trip, we inadvertently left a few personal items in the van; Ivo proactively notified us and brought them to us! Without hesitation, I would again use Laus Travel if traveling to Dubrovnik again.