25 Jan 2023
DON’T BOOK WITH THIS GROUP!! We booked 2 business class seats on a flight from Cairo to Luxor with a guided tour in Luxor, in December 2022. This company booked our flight to return to Cairo at midnight after a tour that finished at 4pm; this meant an 8 hour wait at the airport for a 45 minute flight back to Cairo arriving at 1am the following day despite the fact that this was advertised as a one day tour. The only way we could change the time of the flight was to pay another US $160 for a flight and this flight was economy class not business class. That was after we had already paid US $900 total for the tour. Not only that, a refund of US $260 that was due to us because business flights that we had paid for were not available has never been paid despite a promise that they would do so. This amount became US $100 after we saw no other option but to pay them an extra US $160 for a flight that meant a shorter delay than 8 hours at Luxor airport. All in all, we found dealing with this company TOTALLY unsatisfactory. Again, I repeat DON’T BOOK WITH THEM !!