Deluxe Hot Air Balloon Ride with Breakfast & Flight Falcon Show

The hot air balloon ride itself was great. Everything else, not so much. The company followed through on it's booking and transportation, and the hot air balloon ride itself was a decent length of time and relatively fun. The hot air balloon ride: - too many people squished together in the baskets. There were about 18-20 of us all together. You can't see every view or move around easily. - length of time was decent - didn't see any wild animals - we did the sunrise ride and the sunrise was anti-climatic on a clear day, not the company's fault. The video: - we bought it and wish we didn't. - it's a video of everyone in the basket for 5 minutes. - you can barely see the falcon flying - barely see the background The breakfast: - poor selection, skip it and go to your hotel - having dietary restrictions, my only option was orange slices - they played one song on repeat the entire time (45 min) The DRIVER: - This man ruined the trip. He's why I'm still mad. - We were first to be picked up in the group around 5 am. We drove around picking up others for another 30-ish minutes, without traffic. - it's another 45 minutes to the hot air balloon spot - Our driver didn't speak to us the entire ride, except to give instructions. - He had a stern and anti-social attitude - THANKFULLY I packed dramamine because his driving was the WORST. Gas and breaks the whole way, no coasting, no auto-pilot. Swerving in the straight lane. This company has dune rides for purchase. We didn't purchase this. He managed to purposely go off road a few times and bash through the dunes (NOBODY ASKED). He did it unprompted, didn't say anything or warn us ahead. - We were last to be dropped off (you would think we would be first, since we were first for pick up). Before dropping us, he stopped in the road and said he's hungry and asked if he could stop to grab breakfast before dropping us off (the only time he was nice). We declined and he gave us some serious attitude about it.

Brilliant event. Well organised and customer service by Leo was exceptional. All the staff on the day were well informed and friendly. Really looked after us as a family.

I am just speechless after the hot air balloon ride... Everything was just like a dream world. I saw the beautiful sunrise from the hot air balloon. One must always take this ride in order to have a wonderful memory to remember before they die. Special thanks to Leo for organizing this trip. Moreover, I would like to thank Abdullah, whom we met on the ground before our departure. He was just exceptional at his job, asking everyone about their ride and comfort. He really deserves some credit for making my trip a wonderful one. Special thanks to the whole hot air crew who made this hot air balloon trip of mine a memorable one. No doubt the trip was an exceptional but Abdullah and his crew made it an out of the world experience...