Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Burj Khalifa: at the top (Level 124 and 125)
Discover the beauty and innovation of the world's largest tower - the Burj Khalifa in Dubai
Head up to the 124th or 125th floor and see Dubai from a bird's eye view
The indoor observation deck given you the best views of the Dubai landscape
Relax at the lounge while you experience sweeping views of Dubai city from the 124th floor of the tower
All Fees and Taxes
Pick up/ Drop off
Departure Point
Burj Khalifa, Dubai, United Arab Emirates
Burj Khalifa, Dubai, United Arab Emirates A visit to Burj Khalifa's observation deck on the 124th and 125th floors is a must-do for every visitor in Dubai. Experience one of the fastest elevators in the world take you to the top within few seconds. Once at the top, enjoy breathtaking views of Dubai's skyline, desert, and ocean through the floor-to-ceiling glass walls. Make sure to use the telescopes provided for close-up real time views of the areas below. Venture outside into the open-air terrace and enjoy a more clear perspective of the sweeping views of Dubai. Take a moment to look through the souvenir store at the top, where you can shop for friends and family back home.
Wheelchair accessible
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
Due to high demand of one particular slot, your chosen time slot may not be available and if this happens you will be allocated a new time slot before or after time slot with new time slot closest to your initially requested time slot subject to availability
Temperature checks are required prior to entry
Wearing a face mask is mandatory
Sanitize your hands using the sanitizers provided
Keep a social distance of 2 meters apart
Social distancing will be maintained inside the floors
Please stand on the sticker placed on the ground when queuing
Age limits stated by authorities will be applied, and the staff may need to verify the age by seeing your Emirates ID card
Compliance with the stated safety measures is legally required in all areas within At the Top
The Traveler will have to reach the destination by themselves and visit the attraction
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
kimberly_w
29 Nov 2024
View amazing. Way too long to wait to get up. Almost missed our dinner reservations!! You decide if worth the wait in line.
saracengeorge
02 Nov 2024
Can't understand why this is so well reviewed. Reviewers must all be people who like standing in line for hours. We booked for 5:30 pm, thinking it would be really nice to see the sun go down and the city lights come on. Our booking told us to make sure we were there by 5pm as latecomers would not be allowed to go up and no refunds would be given. To make sure, we arrived by 4:45. The crowds at the ticket office were unbelievable. Hundreds of people and no clear direction as to where to go. We eventually realised we were supposed to join one of the four, indistinct lines, of people which were snaking around the mall - a long distance from the actual ticket office. So we waited and after half an hour reached the front and were directed to another line. After having our photo taken (at ground level - later to be superimposed onto a variety of backdrops should we wish to purchase a copy) we reached an escalator - where we had to wait again. Even then, we had no clue what was in store. It was now well past our viewing time. Up the escalotor and more queuing - round those snaking soft barriers. We proceeded- at snail pace- through all the line to get round the corner to find even more lines. This was repeated several times. To make matters worse, every 10 minutes or so, a large group of people would be fast tracked in front of us. Apparently these had purchased VIP tickets to allow them to jump the queues. When we paid our £54 each for tickets we were not made aware of the fact that other tickets were available. The Burj really missed an opportunity here. They could have provided interesting displays about the construction of the Burj and much else but the information was very sparse given that we had so much time to spend in the queue. (This display was positioned along the way out of the tower. By this time people just wanted to get out so spent no time looking at the exhibition). We eventually reached floor 124 at 8:30 pm. The 90 minute experience that we were told we were booking for consisted of 4 hours queuing and a brief time at the viewing level.The views were good but it was crowded and the 'illuminated, choreographed to music, spectacular fountain show' was hard to see and not very spectacular from such a height. There was a gift shop at the top - I can't imagine it does very well as people were pretty exhausted and disappointed by this stage. One book featured in a stand (which we could see from the queue to catch the elevator to go back down - was entitled 'Happiness and Positivity' - available in several languages) - we remained positive by reminding ourselves that we'd laugh about this in years to come. The queue to catch the elevator back down was an hour long.
So in conclusion: It's just not worth it. You get a better view of the fountain show at ground level. It really seemed to be a way of screwing as much money as possible from gullible tourists. What is hard to believe is that all other days were fully booked so I imagine the queues would be even worse. We visited on our first night in Dubai - we found out later that the queues are the same all the time.
I'd give no stars if I could. I don't usually review but feel honour bound to share our experience. At least if you do still want to spend your money, you'll know what's in store.
MarkS567
30 Oct 2024
Queue for 50 minutes in heat as no air con.
10 minutes up to with no reference maps explaining what you are looking at except North, South etc
20 Queue to come back down
Total disappointment, very expensive
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.