30 Nov 2022
Food was great and experience was to but not worth the value I paid, I got screwed !big time , $940 usd is what I paid (TripAdvisor) said everything was included, my wife and I ordered a glass of champagne each , and a bottle of wine , had the preset menu , food which was great then I get the bill , the total bill came out to be roughly $1200 ( bill , but TripAdvisor only cover $432.00 of it so I had to pay additionally $800 , I brought the manager over I said I already paid $940 she said ( the booking service only covers $432.00, my agent told me alcohol drinks should have been covered , I said something doesn’t look right here she said next time just call us direct to book your reservations it will turn our a lot cheaper !!!!
So I suggest to people call the hotel direct and get your own reservations