Dubai City Pass: all inclusive Pass with Hop On Hop Off & tours

Do NOT use this company. They do not keep there promisses No passes after paying for them, not possible to contact them by phone or email as stated on their app. We got a tape telling us they were closed! How? You are in the Industry of Tourism, how can you be closed? So after a day waiting for nothing, we ordered our activities directly with the providers. We hope to get our 1000 euros back as promised….

We only got the 2 day pass for our group of 3. We enjoyed the Burj Khalifa observatory and the Desert Safari was great. We used the Hop-on-Hop-off Bus for sites along the routes. We got our passes just fine on-line. Had no issues there. All in all a good buy.

Brought and paid for a 5 attraction pass for myself and my wife through the website. The promised email ticket never arrived prompting frantic phone calls and emails to find someone who could help. Only a couple of days before our Dubai break did I manage to get the two passes emailed to me. This allowed me to pre-book a couple of tours. Unfortunately again the promised email vouchers never arrived in my email inbox. I did eventually get voucher numbers which allowed me to get the tickets at the attraction after queueing which the whole point of having the dubai city pass was to avoid those queues. In addition when visiting other attractions from the list in Dubai at my expense to get to those attractions, it turns out that the attraction wasnt open or wasnt doing the dubai city pass tour as documented on the website. Overall from the five attractions I was able to visit three which meant that the overall value for money was non existent with me actually losing money by buying the dubai city pass rather than the huge savings promised. Overall I would not purchase this pass again and would recommend to others that they booked the attractions through the individual attraction site.