30 Dec 2024
Unfortunately we had an awful experience with this company.
We stood with our 2 young children for over an hour outside our hotel waiting for the driver to arrive.
When we eventually Managed to get hold of the company they had clearly forgotten about the booking so rushed over to get us to drive us to some little shopping centre not on the tour to wait for our actual tour guide.
After 2 hours we were eventually with our English speaking tour guide.
He was really nice but clearly they had rushed to book the activities and it was so disorganised.
They were apologetic and said they would compensate us. I messaged them a few times but I have been home 8 weeks and they haven’t been in touch . Total disappointment and expensive