26 Mar 2025
I booked and paid more for this particular trip than the others available as it advertised you get to mingle and meet the resident penguins ,closer to the time when I enquired what time my booking was for as the penguins are only at certain times during the day, I then was sent a email saying my trip had been cancelled , this was last min the actual day of my trip, so I ended up having to book direct with ski Dubai last minute to get to see the penguins, it’s here they advised me there this is never included in the day passes, and a error on trip advisors part,
If you want to do the snow park & get up and close & meet with the penguins this is not included in this trip even tho it states it is, very disappointing, I booked the penguin encounter direct with ski Dubai and this was amazing