29 Dec 2022
Absolutely awful. We went to the exact location where the instructions said to redeem the voucher and there was no one there, and after asking 5 different people and walking around for an hour we finally found where to redeem the ticket, in a completely different place from where it said, and the workers still had issues redeeming our vouchers. They said it wasn’t working. And finally brought over a manager to get it to work, but I heard countless times that we had the wrong tickets. Completely defeated the purpose of skipping the like as well. The Burj Khalifa experience itself, however, was fantastic.