11 Oct 2025
Do NOT do the 3 day/2 night tour! Tour provider completely switched the itinerary without any choice. In a group of 13 guests, all but 2 of us were doing the 2 day/1 night tour, so the tour provider lumped us into the 1 night group.
That means all the sites were COMPLETELY RUSHED AND PACKED vs having the spaced out itinerary that was advertised. On the first day each stop is 5-15 minutes each because there is little time before setting up camp for sunset - essentially you just get out of the car to take a picture and are rushed out and onto the next stop. No time to savor, hike/look around, or enjoy.
On the second day there was nothing to do until 4pm when they put us together with someone else doing the 3 day tour. And there is NOTHING to do at the hotel. So on day 2 we started the “tour” at 4pm, which is just a bit of driving around and then sitting at a lake from 5:30-6:30pm.
The sand boarding was fun, white desert super beautiful, but the arrogance and rudeness of the tour provider really ruined the experience.
Very few of the staff speak English - only 1 of the 3 drivers for our 13 person group spoke English. At the “hotel” only a couple of the staff did - no explanations of what you were eating and the “mystery meat” made my husband sick (I’m vegetarian, which I had to tell them repeatedly).
You have to PAY FOR WATER at the hotel! I’ve never experienced that during a tour before. You can also buy soft drinks at the hotel - which I did and paid for in cash each time but at the end they accused me of not paying for the drinks! There was also an older lady who wanted a drink but didn’t bring cash from her room - she tried to explain that she would pay when she checked out, but they didn’t understand her and they wouldn’t give her a drink! So I gave her money to pay for the drink so she wouldn’t have to go back to her room.
At the hotel there are a LOT of bugs - my husband and I each got over a dozen bites (I think mosquitoes) in the one day we had at the hotel.
The 2 stars are because the white desert was stunning and worth seeing. Sadly the tour provider lied and the itinerary we signed up and paid for was not provided. The hotel staff are rude and the room smells bad. Felt like everything was rushed, packed to gather as many people together as possible, and no one actually cared about their job or guests having a good time :(
I would recommend you save yourself a lot of frustration and find a different 1 night white desert tour provider.