From booking, the communications from Pharaohs Tours via TripAdvisor were excellent. I had a few questions about tailoring our trip, and they were very responsive, assuring us that everything was possible and to discuss details with our guide on the day. When we met the guide on the day, it was clear they had read the notes, which was great. Truly stellar level of service!
The day before the tour, the company contacted us on WhatsApp, sharing the car details, registration number, and our driver’s name, Kamel. They even checked in with us during the day to make sure everything was going smoothly. On arrival, Kamel messaged us via WhatsApp, and we began the 2.5–3 hour drive. He stopped along the way for a rest break, coffee, and snacks, which was much appreciated. He was friendly, engaging, and shared insights along the route, so not an official guide yet, he is well on his way.
We met our guide, Naelah, in Alexandria, and she was wonderful — deeply knowledgeable and clearly proud of her city. Of the four sites we visited (the Catacombs, Library, Citadel, and National Museum), she brought each to life with stories from both history and modern life. Lunch overlooking the bay was delicious and beautifully scenic.
Naelah made us wish we could stay longer, and I’d encourage others to consider spending at least two days in Alexandria if possible. Even the drive through the city was fascinating — every street with its own theme, from wood and furniture, cars, books to fashion.
We travelled from Cairo, and it was absolutely worth the investment for such a well-organised and memorable day.
Long drive but well worth it. Everything we saw in Alexandria was great - catacombs, ampitheater, Library, citadel and mosques. Very beautiful view of the city from the fort. Our guide Dina was friendly, knowledgeable, and helpful. Kamel our driver was great a navigating the extraordinary traffic through Cairo.
N578UOrebeccac
13 Aug 2025
We had a wonderful time exploring Alexandria with Naelah. As a born and raised local she has life long knowledge of her city and country. She was flexible with our requests and timing and has so much information to share.. We had a tour the day before in Cairo and Giza with the same tour company that was also well organized, communicated and planned with a guide Mahmoud. He and our driver Ahmed drove us from Alexandria to Giza where we were able to explore the wonders of the plateau on our time and terms with Mahmoud’s help and direction. Mirette tours truly made our trip personalized to us and our wishes with their expert guidance and planning. When we return to Eqypt we will call them again! Shokran