Cultural Experience to Discover Coptic and Islamic Cairo With Qualified Guide

If I could rate an 0, I would! Our guide, Muhamed, was horrible. 1. He spoke horrible English. We didn’t understand half of what he was saying. Most of the time he didn’t answer our questions because he didn’t know the answers. 2. He was an hour late picking us up. 3. He smoked a cigarette at almost every stop. Since he walked in front of us at points, we experienced second hand smoke. 4. We had to look for him multiple times as he would disappear in stores with air conditioning. It got so bad, my husband had to have a stern conversation with him. 5. He asked us for more money to stop at the Citadel which was included in the tour. He had to borrow money from another guide to buy the tickets. 6. He would get visibly upset when we told him that we didn’t want to stop at the stores he recommended for us to shop in. 7. He got in a severe argument at the Citadel because he didn’t follow the protocol. We missed a lot of sights and information on this tour because he didn’t know what he was doing. 8. We didn’t even finish the tour because it was that bad! I want my money back.

Uma grande experiência conhecer esse lugar maravilhoso e cheio de curiosidades. Eu tive o prazer ter o Massoud como meu guia, que organizou tudo com muito carinho e muita dedicação. Me deu toda a assistência que eu precisei. Antes decidir ir pro Cairo, havia um grande receio por ser uma mulher viajando sozinha, porém graças ao Massoud me mostrou como o Egito é um país encantador, ele me deu todo auxílio fazendo com que não sentisse medo e receio algum de conhecer esse lugar maravilhoso. Foi simplesmente incrível a experiência e aventura durante minha estadia. Além de um grande Guia, agora tenho Massoud como meu grande amigo, que fez o meu sonho de conhecer o Egito valer a pena. Recomendo de olhos fechados.

I booked this all inclusive tour with my family. Although we can't fault the guide Ahmad Mohamed, who was obviously knowledgeable in the history, the trip was rushed & not at all what was advertised. It did not appear that Ahmad was informed of the package either as he sought information from us & kept asking for the itinerary. We didn't see Amr bin As mosque as it is under renovation so this was just pointed to us from the road side. The whole trip was approximately 4 hours including traffic from one place to the other yet it was advertised as an 8 hour tour with lunch included ( I will come to the lunch bit later). The overview stated that fees to the entrance is included yet when we started the journey we were told that it wasn't so we had to pay for this ourselves. It also states that lunch is included & we will be given bottled water which we needed at the beginning of the journey but nothing was offered. The lunch was actually falafel & bean paste in half pita bread that was bought from the street together with water whilst we were waiting in the car. This was supposedly the lunch that was offered which we were told we can eat in the car on our journey back to our address. The only positive with the so called lunch was the bottle water was cold. A total rip off for the amount of money paid for the tour and the experience did not match the price. Very disappointed!