15 Nov 2022
I don’t recommend this tour to anyone especially with this company .I have stayed in luxor one and half day , was coming from Dubai as solo travel .I have arrived the airport no one was waiting me there , I called the company operator number . He was very rude on phone and refused to pick me up while telling me he will cancel my tour as he didnt have available tour guide although i have paid for the whole tour . I contacted Viator , they were very helpful as i informed them i was lady alone there in city I don’t know anyone. This company later arranged a driver and tour guide wasnot professional at all and she wasnot able to continue the whole day tour with me , the company sent another lady who didn’t come and sent her friend whom doesn’t work in this company. She wasnot professional and asked me about my personal life , cannot walk with me efficiently in the temples as she got tired and i have to go for round in same area alone , at end end of tour they drop me to very cheap restaurant to take a meal there which wasn’t oriental arabic restaurant but very cheap and awful. I asked to change it , we went to another restaurant which is more worse . The operator of company called me on phone , he was very rude and shouting that how come iam asking to change the restaurant and who iam to ask for that. It was horrible day till i arrived hotel tired and hungry as I can’t eat this food and gave it to security in the hotel. I usually book with viator in paris , switzerland which was very perfect but this time with such company in luxor was very bad, unpleasant experience