12 Apr 2023
I want to share this review to tell others just how exceptional Luxor and Aswan Travel truly is. First they are experts in logistics. at no point in our 21 day adventure did we wait or want for anything. We used them on 2 different adventures. First the tour of the Giza Plateau with a Saggara add-on, and a 5 day 4 night cruise down the Nile.
The first adventure Mohammed picked us up at our hotel in a limo van. We spent the day together. He was exceptional knowledgable as well as kind and accommodating to our schedule. We had a big day culminating in a delicious dinner and show. We were pleased with the level of service and the professionalism of our guide.
The next adventure was even more exceptional. We were generously upgraded to the Steigenberger Minerva by the company owner (Hany) This next level of service came with a dedicated Egyptologist named Hassan who was assigned to us for the 5 days. I can't say enough about how exceptional Hassan was. He made every moment special. His knowledge was unmatched. The was never a moment that we waited for transportation.We even booked a trip to the garden island in Aswan. No sooner did we exit the ship was a boat waiting for us to take us to the Island. We felt that we made a lifetime friend.
The company are EXPERTS in logistics and customer service. There is so much positive to say about their process, their employees, and their communication, but I'd be rambling at this point.
The final thought I want to leave readers is that this is the most professional tour company in Egypt. We felt safe and a lot of love from the Egyptian people. Now is the time to travel to Egypt. Thanks again to Hany and Luxor Aswan Travel for making our vacation the best ever. We hope to return soon..