01 May 2025
We contracted 4 services with this agency, we did it well in advance, 3 excursions and a transfer, we thought that contracting directly with a local agency would offer us a better service, CRASO ERROR:
The first was a guided tour of the pyramids of Giza, Saqqara and Memphis with an extra faluca ride. The excursion was fine and the guide (he told us to call him "Bob") correct, but the ride in "faluca" was with a large motor boat and so we expressed our discontent to the guide, he told us that with the wind it was dangerous to go in faluca, we have experience in sailing, even Latin sailing, the wind was correct apart from that you could see falucas sailing on the Nile, before this answer the guide did not say that for them a faluca can be sailing or motor (something that we were denied by the guide of the cruise we did later)...
The second excursion was A REAL PICKUP A camel "walk" around Giza, the "walk" consisted of going about 100 meters ahead, taking a picture (incidentally, very bad) and coming back, we expressed our discomfort to the guide and got another walk just like the previous one... This cannot be considered a separate excursion, which cost us (food included) 50 dollars a head... The guide told us that it was 20 minutes (which in no case are specified in the description of the excursion) but it was not even 10 minutes... and on top of that we saw people who took a much bigger walk...
The third service was a transfer from Luxor to Hurghada, an hour late at the contracted time...:We had to send the location of the motorboat when we arrived in Luxor and so we did, they sent us another location that according to Google maps was a minute walk away, but when we were heading there, we were told that it was closed, so we let Emo Tours know, who told us that they would tell the driver...If it wasn't for the intervention of the jeweler of the Ciela motorboat (and the only person in all Egypt who when we went to tip him, told us "No, please, I did it gladly") with which we had done the cruise and nothing to do with Emo Tours, we are still waiting for the driver, he didn't know that he had to go to a new location...I refer to the Swap captures, a real "conversation of sea breams"...
The last service was an excursion through the old part, alabaster mosque, Coptic part and Egyptian museum with a very capable guide, which was with the only one that we had no incident...
BASED ON OUR EXPERIENCE, I DO NOT RECOMMEND THIS AGENCY AT ALL, IT IS BETTER TO RUN EVERYTHING ORGANIZED FROM A SPANISH AGENCY THAT CAN BE HELD ACCOUNTABLE AND NOT WASH YOUR HANDS WITH A LOT OF "WE ARE SORRY"'S