17 Oct 2021
Had a great Yorkshire day trip on October 17, 2021 with Adrian and couldn’t be more pleased. The tour was informative, through, and highly entertaining!
I also must commend Adrian for his amazing customer service skills. I booked the trip rather last minute on October 16, 2021, only to realize after the fact that the town I was staying in (Warrington) on a Sunday didn’t have any trains leaving until after 8:30 am. There were also no buses running, leaving me no way to get to Manchester Airport on time. I called and left a voicemail advising I would need to cancel due to the above situation.
Adrian not only called me back a short time later that evening but he also made arrangements to pick me up in Warrington on his way to Manchester Airport, enabling me to do the tour. Adrian offered to do this without any prompting from me whatsoever and his generous gesture will not be forgotten! You rock, Adrian!