Private Tour Tastes of Tuscany: Pisa, Siena, San Gimignano and Chianti

The day was good however a couple of constructive feedback points for you 1) when I first looked at the trip the meeting point was at the end of the road the hotel was on, however your e-ticket and website made us go to the main bus station 20 mins tram ride away and the tour guide commented as I hadn’t checked in a Julian’s Bar, as everyone else had. 2) the second point is to do with the final leg of the trip in Siena, when it was pouring with rain and we were about to head back to the bus and the tour guides boss had come up with another great idea for the small cost of €3 everyone could get the trenino back to the bus, half the clients didn’t want to do this and we were made to stand in the rain getting wet whilst the main tour guide waited for the trenino to arrive before the walkers were allowed to set off on foot back to the bus. Had I not stepped up and asked for the walkers to be allowed to walk with a guide without waiting, we would of been soaked!

If you are traveling to Italy you must visit these incredible places!! Siena is small medieval city full of restaurants, coffe bars and it’s exquisite medieval taste full of history. Pisa anorher amazing place, its gamous tower and bapisterium at it’s large Plaza. You will meet Pinochio birth city!!

First of all, Tuscany is a very beautiful place and there is plenty to enjoy. That is why this tour even got the two stars given. We were told that the tour was supposed to be a minivan with others. However, on the morning, a man with NO ID came up to us and said we were "upgraded" to a personalised tour. He told us that the tour was to Pisa, Siena and San Gimignano. We thought our tour was to include Chianti as well, with a wine tour as was ADVERTISED. When we asked him about the wine tour, he seemed confused and said " if there was time then we could go to Chianti." We were looking foward to wine tasting at Casa Emma as was ADVERTISED, however, it seemed that he did not book our wine tasting at this winery. We told him again about wine tasting again as we were excited about this. When he picked us up from San Gimignano...he looked like he quickly called a small winery nearby to accomodate us at OUR EXPENSE!!! We also had to pay for our own lunch which we assumed was covered because we filled out our dietary needs when booking the tour. We DID NOT get to visit Chianti or get our admission to Casa Emma as was ADVERTISED!!! I would urge viator to use a different tour provider, as TUSCAN SAFARI S.A.S is very UNPROFESSIONAL and were very DISHONEST! Please do not book tours with them!