07 Aug 2025
We received free passes as part of our stay at the Margaritaville resort for the H20 waterpark. I would like to add this is an aquatic center not a waterpark. I had read some of the reviews ahead of time, but it was free so I thought it would be fun for my 18 and 20 year olds. First off no workers talk or greet you upon entry they look half asleep like they can't be bothered to greet you in anyway. We walked in and it was empty, very few people. This park is run down, dirty, I saw three people with cuts who stated they were cut from the floor of the lazy river. My kids went down a few slides, nothing exciting. However, my daughter stated their was a crane with workers working on the slide she went down...safe huh lol!
I was on crutches and asked a lifeguard if I could sit on a higher chair since I can't bend my knee....she told me no, so I asked for a supervisor. The teenage supervisor walked over to me and said, "what's the problem" I explained to her I had a recent knee injury and can't bend my knee to sit that low...by the way Im standing there with crutches. She informed me that I could rent a cabana so I could get a higher chair! I pointed out to her that the 20 cabanas around the wave pool were empty and can I just use a chair to move over to the lawn chairs. She rudely said "no!" You have to rent a cabana. So I told her she has no respect for people with disabilities and I was leaving her park and she said, "So"
I packed up my stuff hobbling to the exit. Once outside I had no problem letting patrons deciding on entry about the park and they left based on my experience. I wouldn't recommend this place to anyone and had a lengthy discussion with the owner of Margaritaville and he will take this into consideration with further marketing with them. Don't waste your time or $ here!
We should have went to Aquatica which we have done over the years.