Hard Rock Cafe Orlando

This is a beautiful restaurant and whenever we visit a country and it has a Hard Rock Cafe we always have a meal. This is the largest Hard Rock Cafe in the world and is beautifully decorated. We visited for lunch as a family with a plan to return another evening during our stay to celebrate our anniversary. When we arrived we were directed to the welcome desk in to be seated. We were greeted by a Staff member asking if we wanted a photograph, no welcome or hello.....we were a little taken back as it wasn't the place you would normally have a picture pand they did not explain what it was for so we kind of stood there wanting a table and fubling around for our mobile phones to pass to the person to take a picture, for the staff to step to one side to show us a camera set up.... we are still unsure if this was free or a charged service it was extremely confusing. When we got to the staff member who would be seating us she took us to one of the first tables which felt almost on the edge of the main restaurant, if it was busy we would have been fine with this however there was lots of tables free in the centre, so we asked to move which and was reluctantly taken to another table which was still on the edge however my wife asked to be seated in a booth which after a radio conversation and a disgruntled look and a comment around it's not her table we were seated in a better location. This welcome did put wife off staying however I did convince her to stay, however she did refuse to eat there. The waitress we had was nice and the food as always was amazing, i had a BBQ burger and fries, I felt a side of coleslaw or a few more fried would have filled the void on my plate (see picture). The Messi menu is a great touch and my son really enjoyed his meal. The cocktail and drinks were also on point. The memorabilia around the restaurant is great however there was a disconnect between the artists on the wall and music played as I don't think the hour we were there we heard one "rock song". I am disappointed as we were due to go for an evening meal for our wedding anniversary (something we always do if we are close to a Hard Rock Cafe) however my wife did not want to go back ???????? The staff in the shop are amazing and really welcoming and if we had the same welcome and customer service they gave us this would be a very different review.

This place is fantastic really great atmosphere I really enjoyed eating out here. The staff are really friendly and welcoming. The food and drink choices were very good. As a vegetarian I particularly enjoyed the impossible burger which was absolutely fantastic. I have heard about impossible foods in the UK and wow there good. I will definitely be returning next July really looking to it.

Meget langsomt og meget lidt imponerende. Kan intet høre af hvad personalet sagde. Burgere intetsigende. Dårligste Hard Rock vi har været på.