12 Mar 2024
DO NOT UNDER ANY CIRCUMSTANCES BOOK A FISHING TRIP WITH THIS COMPANY!! Here is what happened to us: My son had been looking so forward to going on a fishing trip in Florida, so we booked a half day trip with ioutdoor adventures. Everything seemed fine, they sent me multiple email and text confirmations, but when we showed up for our 7 am departure at Port Canaveral nobody there seemed to have ever heard of our captain, David Nelson. When I reached him on the phone at exactly 7 a.m. it seemed like I had awoken him from his sleep. When I asked him if we were waiting in the right place, he said, “Oh, I told the company I couldn’t do the trip. You’ll have to take it up with them,” with barely a trace of apology in his voice. I made repeated calls to the company and left multiple messages. I did not reach someone live on the phone until after 9 a.m. at which point I was able to ensure our trip would be completely refunded, again without a drip of sincere apology in her voice. But what can’t be refunded is the time we wasted, dragging our sleeping boys out of bed at 5 am, for the 3 hour round trip from Orlando to Port Canaveral, all for nothing. STAY WELL CLEAR OF THIS COMPANY!! To paraphrase my teenage sons, “ They are SUS!”