22 Jul 2025
Our experience was not as described in the Viator app. We did not go to a beach which we were looking forward to the most. The guides gave little information about areas we drove by. No snorkeling equipment was provided. A child approximately 9 years old cried on the boat at the beginning, so the driver pulled over and told the parents they had to get off the boat. At this point the child was not crying. The staff did not attempt to interact with guests. Magically, we were refunded by the time we exited the boat.