14 Jan 2024
My husband I had a private tour in Vilius and Trakai, and then a full day drive from Villius to Riga with our guide Martynas from Baltic Concierge Agency. He was very responsive ever since I initiated the communications, and proposed our preferred itineraries eleven months before our trip. He followed-up and followed-through thoroughly.
All tours were well paced. Martynas was friendly and flexible to adapt to our requests; gracious with sharing his knowledge of history, culture, and delicious local food.
We felt safe with his driving through snow. What really amazed me is that he came into the hotel with us when we arrived in Riga. because he wanted to ensure our check in went smoothly.
We also had exceptional touring service with the guide Peteris who gave us a tour of Riga, and then drove us from Riga to Tallinn.
Baltic Concierge Agency is highly recommended especially in customizing tours to meet expectations.