08 Apr 2023
The 6 destination itinerary was perfect - timing and the sequence. Each spot is different and unique. We had immense fun at every spot, with the Manta Point being the highlight. Booking, registration and pick-up/drop-off were smooth and on time. Ample drinks on the boat, lunch was catered for special needs. The 2 boat helpers were very kind to all passengers, helping them with the masks and fins for snorkeling. Poor swimmers were helped with their life vests and guided where the currents were strong.
Rating lower than 5 due to the following: - the boat we had that day (OQ Manta) was not in the best condition - the bathroom door did not close at all, one of the engines packed up and had to be fixed while on the ocean, giving us some anxiety and disappointment. Furthermore, there was some confusion about the actual ticket entry price to be paid for all the attractions (whether it was a public holiday or not), leading to arguments with some of the passengers and the guide.
If the management had better boat upkeep, and if they could have communicated in advance to all passengers on the entrance fee, the total experience would have been perfect.