12 Jun 2023
The tour was actually very good and the tour guide was knowledgeable and fun. The issue was with Viator- I requested an accessible bus because I am disabled , and Viator did not pass that on to Grey Line tours. As a result, I had a lot of difficulty getting on and off the bus, and missed out on a lot of the tour and fell multiple times when I did try to get off. I have requested a refund, but so far, Viator is ignoring my request,