25 Jul 2025
Horrible Experience! Car broke down 2 hours into trip and had to wait for a rental to pick us up. Tour was advertised differently to those in our van. It was to be 2 hours in Mostar and 2 hours in Medjugorje. However we had another couple in the van that bought a trip going to Mostar and the waterfalls so they cut our time in Medjugorje to pick up the waterfall couple. Ended up 3 hours in Mostar, 1 1/2 hours in Medjugorje (no guide or tour information - told us to watch a UTube video). Our 10 hour trip ended up being 7:30 am to 10:30 pm - 15 1/2 hours! The company replaced our amazing tour guide when the car broke down and then the replacement driver had started driving at 4 a.m. so was up for 20 hours. He was so exhausted and tired and this wasn't his normal tour. Company should not have drivers going 20 hours straight - not safe for driver or passengers. Asked for a refund and company never responded. This review isn't about the drivers as much as it is about a poorly run company. AVOID THEM!